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Retail Banking

Getting ready to face disruptive forces

An Industry Facing Disruptive Transformation Forces
The retail banking industry faces a dramatic transformation. New clients’ behaviours and expectations with digital technologies are driving changes with potential disruptive effects. Meanwhile, the overall costs of operations are increasing, which is slowing growth and hitting profit margins.

Avaloq Solution Benefits for Retail Banking:

  • Reduce cost to income by 18 pp and IT and back office running costs by 50%
  • Improve profitability by increasing Return on Assets by 40%
  • Provide your clients an omnichannel experience above their expectations

Solution Offerings:

  • Client Digital Channel solutions enable clients to self-serve across any channel of their choosing. This benefits clients and financial advisors alike through a seamless and continuous experience across the entire all omni-channel, whether the client is using mobile or web banking, contacting the call centre or visiting a physical branch.
  • Payment solutions support a wide range of payment products and connection to local and international patyment networks, enabling straight-through-processing of high volumes of payment and card transactions.
  • Credit and Lending solutions support the full credit lifecycle including initiation, structuring and approval and full processing and monitoring for a wide range of credit products and collaterals.
  • Core Banking Operations cover the foundation for transaction processing and execution, cash management and bookkeeping of accounts and positions with the computation and booking of interests, costs and fees.
  • Risk and Bank Management solutions help manage and optimise revenues, costs and operational, credit and lending risk across the organisation.
  • CRM and Advisory solutions offer tools for to support the daily work activities of in-branch client facing employees. Administrative tasks are automated because front office processes are integrated to middle and back office operations.
  • Compliance and Regulation solutions automate the application of compliance rules and regulations. They enable a smooth client experience from channels and front office activities, which improves the efficiency of middle and back office operations.

How We Offer Our Solutions
We provide our solutions either on-premises or with a range of flexible outsourcing options including application service provision (ASP), Software as a Service (SaaS) and/or with business process outsourcing (BPO).

Avaloq positioned as a ‘Leader’ in Magic Quadrant for International Retail Core Banking."